Consultation and guidance

Developing a successful partnership

A close working relationship is formed at the onset of a project. At the pre-start meeting common goals are established, objectives are agreed and the project package is tailored to meet the needs of the customer.

• Throughout the project Richmond’s highly skilled team of professionals is able to provide help and advice forming a working partnership:
• Dedicated internal account management team provides an ordering and delivery tracking service. They are contactable via direct dial telephone numbers.
• Business managers make regular site visits ensuring the project’s objectives are being met.

A comprehensive package of information is provided at design and quote stage, including:

• Projected costs for the complete site
• Summary costs by house type
• Detailed 2D floor plans and 3D perspectives visualised using the latest CAD technology